Beyond the Waiting Room: How Direct Primary Care in Bedford NH Is Changing the Patient Experience
- Christopher Breland
- 2 days ago
- 5 min read
In Bedford, New Hampshire, patients are seeking alternatives to long wait times, brief appointments, and impersonal care. Direct Primary Care in Bedford NH is emerging as a powerful solution—and PriorityDirectMed is leading the way by delivering more personalized, accessible healthcare without the constraints of traditional insurance models.
The Problem with Traditional Primary Care
Despite having over 15 primary care providers in the area and access to major hospital systems, many Bedford residents face delays and disjointed care:
● Average wait time for new patients: 24 days
● Typical appointment length: 12–15 minutes
● Patients feeling rushed: 67%
Overloaded provider panels (1,500–2,000 patients per doctor) make same-day or even same-week access nearly impossible. As a result, patients are often “turfed” to urgent care, fragmenting their medical history and weakening continuity of care.
A Better Model: Direct Primary Care
At PriorityDirectMed, board-certified Family Nurse Practitioner Dr. Lisa Berge is offering a more personal, patient-focused alternative. Through a Direct Primary Care model, patients receive:
● Same- or next-day appointments
● Extended 30–60 minute visits
● Direct communication via phone, text, or email
● Integrated care without unnecessary referrals
● Transparent, predictable pricing
“We address not only acute and chronic needs, but also help patients avoid unnecessary urgent care and ER visits,” says Dr. Berge.
Flexible, Transparent, and Patient-Centered
PriorityDirectMed operates under a hybrid DPC model, accepting patients with Anthem Blue Cross Blue Shield, Aetna, and Cigna. By limiting insurance carriers and keeping patient panels small, the practice ensures timely access and personalized care.
Cost-Effective for Families
For many Bedford families, DPC isn’t just about better care—it’s also a smarter financial choice:
● Fewer urgent care and ER visits
● Reduced need for specialist referrals
● Help finding affordable medication options
● Clear, upfront pricing with no surprise bills
For those with high-deductible plans, the savings can be especially significant.
PriorityDirectMed is bringing relationship-based care back to the forefront—offering Bedford residents a more accessible, personalized, and cost-effective way to manage their health.
What Patients Are Actually Saying
The impact of Direct Primary Care is best understood through the experiences of real local patients. Here are genuine reviews from PriorityDirectMed patients:
"I don't normally write reviews, but this place blew me away. I recently had to visit PriorityDirectMed in Bedford, NH, and I can honestly say it was one of the best healthcare experiences I've ever had. From the moment I walked in, it felt different – in a good way. The office has a calm and welcoming atmosphere, and I didn't feel like just another number, which was such a refreshing change."
Another patient shares: "Dr. Lisa Berge was amazing. She was not only incredibly knowledgeable but also so easy to talk to. She didn't rush me through the appointment like most places do. Instead, she really listened to everything I had to say and took the time to explain things clearly. It's rare to find a provider who genuinely cares about you as a whole person, not just your symptoms, but that's exactly how Dr. Berge made me feel."
And another patient notes: "I had a great experience with the treatment and service from all the staff at PriorityDirectMed in Bedford, NH. I needed a routine check up and the prescriber was very helpful and professional while taking the time to diagnose and properly treat. The facility was very clean and I was welcomed at the door. I highly recommend this place for anyone in need of urgent care or check ups."
Is Direct Primary Care Right for You?
Direct Primary Care in Bedford works especially well for:
● Busy professionals who value their time and need flexible appointment options
● Families with children who occasionally need same-day sick visits
● Adults managing chronic conditions who benefit from continuous, coordinated care
● Patients with accepted insurance plans looking for a provider who will spend time addressing their concerns
● Anyone tired of feeling rushed through appointments and sent elsewhere for care
A Deep Connection to the Bedford Community
As a Bedford resident since 1980, Lisa Berge brings a unique dedication to serving her community. As she shares: "I am a second-generation Bedford business owner, as my parents started their own Custom Home Building Business, Manor Homes, in 1984. Just as they were enthusiastic about building beautiful dream homes for their clients, I am enthusiastic about building long-lasting relationships with my patients, as provider/patient relationships used to be."
This deep connection to Bedford translates into care that's not just personalized but also integrated with the local healthcare ecosystem. "Our focus at PriorityDirectMED is to not only provide personalized healthcare to the Bedford Community but also collaborate with top physician specialists in the community so our patients can receive top medical care when they need it most."
Taking the Next Step
If you are interested in experiencing a different approach to primary care, PriorityDirectMed offers the opportunity to discuss whether their Hybrid Direct Primary Care model aligns with your healthcare needs.
Unlike the weeks-long wait to see other primary care providers in the area, appointments are typically available much sooner. In addition to primary care and urgent care services, PriorityDirectMed also offers weight loss, pre-employment physicals, sports physicals, and Department of Transportation (DOT) physicals for members and at a discounted rate for non-members.
To learn more about Direct Primary Care at PriorityDirectMed in Bedford, visit the hybrid care model page or call (603) 265-8014 to schedule a conversation.
PriorityDirectMed is conveniently located at 39 South River Road, Bedford, NH. You can follow them on Facebook and Instagram @PriorityDirectMED or visit their website at www.prioritydirect-med.com.
Your healthcare experience doesn't have to be defined by waiting rooms, rushed appointments, and fragmented care. Bedford residents now have access to a primary care option designed around patients' needs rather than insurance requirements – and that's making all the difference.
References and Data Sources
1. Primary Care Collaborative. Wait Times for New Patient Appointments in Primary Care: National Survey 2022. Published January 2023. Accessed March 2023.
2. Linzer M, Bitton A, Tu SP, et al. The End of the 15-20 Minute Primary Care Visit. J Gen Intern Med. 2015;30(11):1584-1586. doi:10.1007/s11606-015-3341-3
3. New Hampshire Department of Health and Human Services. New Hampshire Primary Care Needs Assessment 2022-2023. Published November 2022.
4. Medicare Payment Advisory Commission (MedPAC). Report to the Congress: Medicare and the Health Care Delivery System. Published June 2022.
5. American Academy of Family Physicians. Direct Primary Care: An Alternative Practice Model to the Fee-For-Service Framework. Published April 2022. Accessed February 2023.
6. Milliman Research. Cost Implications of Direct Primary Care. Published 2020. Accessed March 2023.
7. U.S. Census Bureau. Bedford, New Hampshire Population and Demographics. American Community Survey 5-Year Estimates. Accessed March 2023.
8. Berge, L. "PriorityDirectMED utilizes a Direct Primary Care (DPC) model." Great Bedford. February 2025 edition.
9. Patient reviews from Google Business Profile for PriorityDirectMed, Bedford, NH. Accessed March 2023.
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